RESERVATION CONDITIONS

1. Booking Confirmation  
   After receipt of a written reservation, you will receive a binding booking confirmation from us. Information provided via telephone and ancillary agreements of any kind are only considered part of the contract if confirmed by us in writing.
   
   The deposit for rentals is €200 per rental per week. The deposit for panorama chalets is €350 per chalet per week. The paid deposit is considered credit against the final bill.
   
   The outstanding sum is to be settled no less than 21 days before your stay by credit card or bank transfer. The final cleaning fee, tourist tax and environmental tax are to be paid on site.
    
2. Cancellation and Cancellation Costs  
   If cancelled in good time (at least 4 weeks before the date of arrival), the deposit shall be refunded minus an administration fee of € 50. If cancellation occurs any later, the deposit will not be refunded.
   
   Administration fee per cancellation: € 50.
   
   From 4 weeks before the beginning of your holiday, 3 days will be billed. From 2 weeks before the beginning of your holiday, we charge 50% of the fee for your booked holiday.
   
   In the case of a no-show, we charge 100% of your booking. In the case of early departure, we charge 100% of the remaining days.
    
3. The booked rental is
   available to you from 15:00 on your date of arrival, and must be vacated by 10:00 on your date of departure.
    
4. If your arrival will be considerably delayed,
   please let us know. If we do not receive any communication, the rental will only be held until 10:00 on the following day, after which it may be reallocated without compensation.
    
5. Your booking is only valid once your deposit has been received.
   You will not receive another confirmation from site administration.
    
6. Discounts
   By accepting your rental, you are declaring your agreement with our current pricing. Retroactive changes and reductions are not possible! Current price reductions can be found on our website.
    
7. Security deposit in cash on arrival  
   Panorama chalet €200 / XL bungalow, standard bungalow, studio €100.
    

Travel cancellation insurance:
We offer you the opportunity to take out a travel cancellation insurance policy for holiday rentals at a cost of €5.00 per person per booked day. This covers all cancellation costs in the case of an accident, illness or death in the insured party and/or their family.

Bank details:
Volksbank Tirol AG
IBAN AT 964239000630005540
BIC Swift Code VBOEATWWINN